Employment Specialists Ltd is delighted to be recruiting for a Personal Lines Account Handler to join an established insurance business in Ipswich. This is a newly created position focused on providing exceptional service while developing new business opportunities. Key Responsibilities as Personal Lines Account HandlerHandle a diverse range of new business enquiries across multiple channels (telephone, email, post)Conduct comprehensive fact-finding to understand customer needs and provide tailored insurance solutionsDevelop existing client relationships to maximise growth through conversions, cross-selling and up-sellingContribute to divisional business plans and budget targetsWork within company systems and procedures to maintain high service standardsReview policy documents for accuracy and coverageMaintain detailed client records with information from insurers and customersRepresent the division professionally to Clients, Insurers and other stakeholdersSupport colleagues across the division as requiredAbout YouHighly organised with excellent time management skillsSelf-motivated with a proactive approach to workCapable of effectively managing multiple prioritiesStrong interpersonal and communication abilitiesTechnical knowledge in Personal Lines insurance (Motor, Home) would be advantageousCommitment to professional development and willingness to work towards Cert CII qualificationYou''ll be joining a busy, successful team where your contribution will be valued. The ideal ..... full job details .....