Support Administrator (Awards andamp; Ceremonies)Rate - £15.80 (an hour)Duration - 4 months (initially)Location - High WycombeIr35 - Inside (Must use an umbrella company)The post holder will be responsible for providing support in the distribution of certificates and transcripts, ensuring accurate records and efficient service delivery. They will make independent decisions related to data accuracy and process management, work collaboratively with the Awards and Ceremonies team, and effectively plan and organise tasks to meet deadlines.Main Duties andamp; Responsibilities of the role:Certificates andamp; TranscriptsProvide guidance on processes and procedures related to certification and awards.Monitor and respond to requests for replacement certificates and transcripts, including printing and dispatch as required, and use established systems to create reports on this activity.Implement improvements to the certificate distribution process.Data Accuracy andamp; Records ManagementMaintain accurate and up-to-date internal spreadsheets and electronic records related to certificates and transcripts.Ensure compliance with data protection regulations and retention policies.Identify and rectify errors in the student data and escalate issues when necessary.Track stock and supplies for certification production and ensure timely ordering of replacement stock.Customer Service andamp; CommunicationRespond to routine and non-routine requests from students and stakeholders regarding ..... full job details .....