Account Manager
Location: Northampton
Based: Office-based with 2-3 days field-based
Hours: Monday to Friday, 08:00 – 17:00
Salary: £40,000 bonus (OTE £50,000) company car

The Role
We are looking for a proactive and customer-focused Account Manager to manage and develop relationships with our clients existing client base. This role is key to ensuring excellent service delivery while identifying opportunities to grow revenue within each account.

Key Responsibilities

• Build and maintain strong, long-term relationships with key customers
• Understand client needs and provide tailored product and service solutions
• Follow up on leads, quotations, proposals, and sample requests
• Identify opportunities for account growth through upselling and cross-selling
• Manage day-to-day customer enquiries and resolve issues efficiently
• Arrange and attend customer meetings (on-site and virtual)
• Collaborate with internal teams to ensure seamless service delivery
• Maintain accurate records using CRM systems and track account performance

• Proven experience in Account Management or B2B sales (buy-sell environment preferred)
• Excellent communication and relationship-building skills
• Strong commercial awareness and sales acumen
• Highly organised, proactive, and confident working with customers
• Proficient in CRM systems and Microsoft 365

• Achievement of sales targets
• Meaningful Selling Interactions (MSIs)
• Deals won

• Competitive salary of £40,000
• Bonus scheme with £10,000 OTE (including monthly KPI-based incentives)
• Company car
• Laptop and mobile phone provided
• A mix of office and field-based work