Tenancy Services Officer required for an established client to join on either an immediate permanent or temp too perm basis. Working 37 hours across Monday - Friday, the salary will be 34,434, hybrid based, with an expectation for the individual to work 2 days a week in the office and the rest of the week out on site and from home.Candidates applying for this role must have previous tenancy services experience, a UK driving license with own vehicle, and a basic DBS will be carried out should the post holder not hold a current check.Duties:Assist with tenants income collection, anti-social behaviour and tenancy managementAccountable for around 850 dwellingsPlay an active part in the provision of a local, responsive, housing service as part of the tenancy services teamEnsure tenants comply with their conditions of their tenancyMonitor all current accounts in arrears up to notice stage and take appropriate actionMonitor hostel, garage and any other accounts in arrears up to notice stageInvestigate and resolve reports of anti-social behaviour and breaches of tenancyProcess applications and requests for changes to tenanciesCarry out regular grounds maintenance inspectionsBenefits: 34,434 per annumExperience required:Able to use lifts, climb up to 15 floors of stairs, and not afraid of heightsKnowledge of housing maintenance, housing law, welfare benefitsExperience in using Housing IT systemsSelf-motivated, and able to proactively work from homeAbility to organise a busy and ..... full job details .....