Application Manager/IT Business Partner - CRM | Banking
Application Manager/IT Business Partner - CRM | BankingLondon (Hybrid) | 6-month contract (extension likely)Inside IR35 CRM/Application Manager is sought by a prestigious, globally recognised investment to take ownership of their business application estate - spanning CRM systems, SaaS platforms, and on-premise solutions - and lead technology delivery across a high-profile division. This is a role for someone who knows their way around a complex application landscape, can manage vendors and budgets with confidence, and has the credibility to operate as a trusted IT partner to senior business stakeholders. Key Responsibilities: Application Ownership Own the full life cycle of major business applications - CRM systems, SaaS and on-premise, from implementation and upgrades through to decommission. Manage vendor SLAs, contracts and application support structures. Portfolio andamp; Change Delivery Manage a rolling portfolio of technology change, acting as both IT Project Manager and Business Analyst. Translate business requirements into solutions that align to architecture and security policy. Stakeholder Management Be the senior IT partner to the business - owning the relationship, chairing portfolio reviews and acting as the escalation point for issues that can''t be resolved through standard channels. People andamp; Governance Lead a team of IT Business Analysts. Own the divisional IT budget and ensure governance, CMDB accuracy and compliance are maintained across the ..... full job details .....
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