Account Director - Marketing agencySalary: £55,000Northampton - Hybrid Working

Shape the Future of Client Success in a Strategic Leadership RoleAre you a confident communicator, a strategic thinker, and a team leader with a strong commercial mindset?

We''re looking for an experienced

Account Director

to lead key client relationships and drive growth across a dynamic portfolio.As a senior member of the Client Services team, you will be the go-to strategic partner for our clients - understanding their world, identifying opportunities, and delivering real value. You''ll thrive under pressure, excel at solving complex challenges, and inspire your team to exceed expectations.This role isn''t just about managing projects - it''s about leading people, shaping client partnerships, and influencing the growth of the agency.What You''ll Be Doing

Leading and growing key client relationships through proactive communication and strategic thinking

Managing a small, high-performing client services team (Senior Account Managers, and Account Managers)

Overseeing financial performance including budgeting, forecasting, and profitability tracking

Collaborating with creative leads to deliver standout campaigns and large-scale projects

Developing Key Account Plans to drive account growth and uncover new opportunities

Ensuring exceptional service delivery across every touchpoint

Interpreting client briefs and translating them into effective internal project briefs

Leading pitches, creative presentations and project reviews with confidence

Proactively addressing challenges and identifying ways to improve processes

Mentoring and developing junior team members to help them thrive and grow

What We''re Looking For

Significant experience as a Senior Account Manager or Account Director within a marketing agency, or similar environment

Proven track record of managing multiple client relationships and complex projects

Exceptional communication and organisational skills

A commercial mindset with a natural flair for spotting growth opportunities

Detail-oriented, with strong visual and written communication abilities

Experience in retail, shopper marketing, or customer service is a plus

Confident with Microsoft Office and Google Workspace tools

A team player with a positive, solutions-focused attitude and leadership qualities

Why Apply?This is an opportunity to play a pivotal role in a fast-moving, collaborative and creative environment where no two days are the same. You''ll help shape the future of this marketing agency while doing work that makes a real impact - for clients, your team, and the wider business.

Ready to take the lead?

Apply today and get ready to build something brilliant.

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