Customer Success Team Leader Location: Hatfield, Hertfordshire Salary: Up to £40,000 Hours: Monday to Friday, 7:30am to 4:30pm Office Based: 5 days per weekLead. Inspire. Deliver.Are you an experienced Customer Service Team Leader looking for your next challenge? Do you thrive in a fast paced environment where no two days are the same? Are you passionate about developing people, improving processes and delivering an exceptional customer experience? Our client who is in the construction industry, is looking for an ambitious Customer Success Team Leader to join their growing business. Reporting directly to the Head of Operations, you will play a key role in leading a busy customer success team while remaining hands on in the day to day operation.About the Role This is not a role where you sit behind a desk managing from a distance. You''ll be working alongside your team of five, leading by example and supporting customers while ensuring the department runs efficiently. You''ll oversee your own customer region, deal with customer enquiries, quotations, order processing, invoicing and delivery queries while coaching and developing your team to deliver an outstanding customer experience. Working closely with Sales, Warehouse and Supply Chain, you''ll ensure customer orders are delivered accurately and on time while driving continuous improvement across the department.Key Responsibilities Lead, motivate and develop a team of five Customer Success Advisors. Manage day to day ..... full job details .....