Enjoy coordinating people, solving problems, and delivering great customer service? Our client is a growing operations and facilities business that works closely with schools to manage the hire of their spaces outside of school hours. As a Customer Service Coordinator, you''ll be responsible for supporting the day-to-day running of the venue lettings, coordinating on-site teams, and acting as a key contact for schools and hirers. What will you be doing as a Customer Service Coordinator?Coordinating rotas and shifts for On-Site Hosts across multiple venuesActing as the main point of contact for schools regarding operational issues and queriesSupporting the smooth running of venue lettings and bookingsManaging communication between schools, hirers, and on-site hostsEnsuring safeguarding procedures and company processes are followed at all timesHandling customer service enquiries professionally and efficientlyMonitoring schedules, bookings, and operational updates using internal systemsSupporting remote weekend operations on a rota basisTroubleshooting and resolving issues quickly and effectivelyTaking ownership of the day-to-day coordination of community hire activityWe would LOVE to hear from you if you have the following skills and experience: Previous experience within a Customer Service, Coordinator, Operations Coordinator, Bookings Coordinator, Events Coordinator or a Scheduling roleExcellent communication and organisational skillsAbility to manage multiple priorities in ..... full job details .....