Overview A leading and well-respected Insurance Broker is seeking an experienced Claims Handler to join their London team. The business has an excellent reputation for delivering outstanding service, innovative solutions, and long-standing relationships across commercial and personal lines. With a strong presence in the UK market, this is a fantastic opportunity to develop your career with a company that invests in its people. The Role As a Claims Handler, you will be responsible for managing a varied portfolio of insurance claims from first notification through to settlement, ensuring a smooth and efficient process for clients. You will liaise with insurers, loss adjusters, and policyholders, providing guidance and advice to achieve fair and timely outcomes. Key responsibilities include: Handling a wide range of claims including Property, Liability, Motor, and Commercial. Acting as the main point of contact for clients, keeping them informed throughout the claims process. Negotiating with insurers and third parties to secure fair settlements. Managing claims documentation and ensuring compliance with FCA regulations. Providing excellent customer service, supporting clients during challenging situations. Identifying potential areas of risk and assisting with claims analysis and reporting. What s on Offer Competitive salary of £24,000 £28,000, dependent on experience. 25 days holiday plus Bank Holidays. Pension scheme. Hybrid working flexibility ..... full job details .....