Overview

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Restaurant General Manager

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HOP VietnameseAre you ready to lead a fast-paced, high-energy restaurant and deliver an exceptional dining experience?The Role at a Glance

General Manager — London (100% Onsite)£43,000 Basic Plus Bonus and Salary Top Up Due to Location Complexity (OTE £45,000)Plus complete benefits including free food on every shift, paid breaks, team events, paid training, structured career ladder for development, referral bonus, discounts, gifts, and more.Hours: 45 hours per week on a rota basis (5 working days between Monday and Sunday, with 2 days off per week)Our Purpose: To create moments of joy in everything we doValues / Culture: Thoughtful, Togetherness, Free Spirit, Good VibesCompany: London and UK Based Vietnamese RestaurantsYour Background / Skills

Hospitality, Quick-Service Restaurants (QSR), Casual DiningSectors: Hospitality, Food and Drink, Restaurants and Customer ServiceWhat’s on Offer

Free food on every shiftFair pay for all of our team membersMinimum 45-hour contractTeam events and 1 party a year (Summer)28 days holiday a year + day off on your birthday + 1 extra day for every two years working for HOPPaid training and a structured career ladder for developmentWagestreamCompetitive bonus plus salary top ups based on the complexity of the location50% discount when you come with family or friendsGifts on special occasionsWhat You’ll Do

Lead daily operations to ensure top-notch service, delicious food, and happy customersInspire and energise your team, stepping in when needed to keep things running smoothlyOptimise workflows, manage stock, and control costs without compromising qualityEnsure health, safety, and licensing complianceHandle customer feedback with a positive approachTrain and retain a motivated, high-performing team; collaborate with senior management to hit targetsAbout You

At least 1 year of previous General Management experienceExperience in restaurant, hospitality, QSR or high-energy casual diningProven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experiencePeople-focused leader who can inspire and energise a teamStrong operational knowledge, including stock management, compliance, and cost controlHands-on approach—willing to step in and support the team when neededExcellent communication skills with staff and customersProblem-solver who stays cool under pressure and adapts quicklyPassion for food and service; understanding of Vietnamese cuisine/culture is a bonusApplication notice

We take your privacy seriously. You may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy and Notice on their website for further details.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

ManagementIndustries: Hospitality

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