Assistant Manager
Job DescriptionRole: Assistant Manager - Fast Fit CentreBasic Salary: 30,000 - 34,000OTE: 38,000 - 42,000Monday to Friday 1 in 2 SaturdayThe Assistant Manager supports the Centre Manager in the day-to-day operation of a busy fast fit centre, ensuring high standards of customer service, safety and productivity. The role involves leading the workshop team, supporting sales activity and ensuring operational targets are met while maintaining a positive and professional working environment.Key ResponsibilitiesSupport the Centre Manager in overseeing daily operations, including workflow planning, stock control and staff rotasSupervise technicians and fitters, ensuring work is completed efficiently, safely and to a high standardDeliver excellent customer service by advising customers on tyres, brakes, servicing and related productsAssist with sales, quotations and invoicing, driving centre performance and meeting KPIsEnsure compliance with health and safety regulations, company procedures and industry standardsHandle customer enquiries, feedback and complaints in a professional and timely mannerSupport training and development of staff, including apprentices and new startersStep into the Centre Manager role when required, ensuring continuity of operationsSkills and ExperiencePrevious experience in a fast fit, automotive or retail workshop environmentStrong leadership and communication skillsGood understanding of tyres, brakes, servicing and fast fit operationsAbility to work under ..... full job details .....
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