Support Technician
Support TechnicianAre you passionate about Audio-Visual technology and providing exceptional support? Our client is seeking an enthusiastic and skilled AV Support Technician to join their dynamic team! If you have hands-on technical experience in AV support and a knack for problem-solving, we want to hear from you!Position Overview:As an AV Support Technician, you will play a vital role in ensuring the seamless operation of teaching spaces and departmental meeting rooms. This is a fantastic opportunity for someone with a strong AV background to contribute to a fast-paced and engaging environment!Key Details:Role: AV Support TechnicianContract Type: Temporary (3 months)Start Date: Week commencing 1st June 2026Location: On-site at our client''s organisationWorking Hours: Monday to Friday, 10:00 - 18:00Hourly Rate: £17.60What You''ll Do:Provide 1st line AV support for teaching spaces and departmental meeting rooms.Respond to AV incidents and service requests promptly.Offer phone and email support to staff, ensuring clear communication.Log and resolve incidents using Service Now.Collaborate with senior technical teams for escalations when necessary.Maintain operational cover across the campus for smooth functioning.What We''re Looking For:Hands-on technical AV support experience in a busy, user-facing environment (higher education preferred).Strong troubleshooting skills for AV hardware and software issues.Excellent customer service skills and clear written communication ..... full job details .....
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