2nd Line IT Support Engineer On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented 2nd Line IT Support Engineer. As a 2 nd Line IT Support Engineer, you will provide 2 nd line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels. Responsibilities: Serve as the escalation point for incoming support requests click apply for full job ..... full job details .....