VS/7824Resident Services Manager Build to Rent Salary: Up to £35,000 plus 10% discretionary bonus Hours: Monday Friday, 9:00am-5:30pm (with two Saturdays a month, day off provided during the week) Location: Salford QuaysPermanent My client is a rapidly growing operator in the Build-to-Rent (BTR) sector. Their standout Build-to-Rent development offers 151 beautifully designed individual units. Key Responsibilities and Activities Leasing and customer journey : Pro-actively lead the letting functions of the building, liaising with interested parties, coordinating and conducting viewings. Managing all paperwork and bookings, updating systems, portals and registration/vetting of applicants.Matching clients to the right properties and providing them with property information.Promoting properties to applicants using various marketing techniques, keeping websites, portal and imagery up to date.Undertaking property viewings and managing the resident experience.Managing the marketing suite and show homes to a high standard to ensure they represent the product and the clients values, brand and vision.Ensure all aspects of the sales administration process are handled quickly, efficiently, and accurately.Undertake a variety of sales administration tasks including reporting.Work to a pre-determined pipeline conversion rate and update the sales tracker and strategy accordingly.Removing properties from the market when they are let.Report defects and snagging to the site contractor and ..... full job details .....