Estates Administrator Hanley - Stoke-on-Trent £25,396 Per Annum (37.5 hours per week) Mon-Fri We are looking for an organised and proactive Estates Administrator to provide high-quality administrative support to our Regional Facilities Managers (RFMs). The purpose of the role is to help ensure our property portfolio is maintained to the highest possible standard, with strong compliance, accurate systems management and effective coordination of contractors and maintenance activity. You will play a key role in keeping our estates operation running smoothly, acting as a central point of contact for maintenance requests, statutory compliance and contractor coordination. Key Responsibilities Work as part of the QFM team, supporting a defined area and helpdesk function Maintain and update QFM to ensure compliance across the group Add, update and manage service schedules for new and existing properties Publish and maintain schedules via the schedule planner Coordinate planned and reactive maintenance through QFM Process site-requested repairs and maintenance tasks Manage and respond to site email requests Log and manage out-of-hours call-outs on QFM Track and chase overdue events and actions Maintain and update the Maintenance Matrix Maintain a database of statutory requirements and compliance records Upload, file and attach certificates and reports to QFM Carry out daily checks of certification and escalate where required Obtain and process contractor quotes for remedial works ..... full job details .....