Overview

Mid Level Application Support Engineer

| Consultancy | ETRM, Commodities, SQL, PowerShell/Python | £80,000 per annum | Permanent | Hybrid (3 Days Onsite - London)A leading technology consultancy is looking for a Junior to Mid-Level Application Support Engineer to join a growing team delivering critical support to front, middle, and back office users across multiple clients in the commodities and energy trading sector. This is a permanent opportunity with a clear path to career growth and development in a high-performing technical environment.Responsibilities

Provide L1–L2 application support to front, middle, and back office teams within commodities and trading environments.Troubleshoot and resolve incidents related to ETRM platforms (e.g., Trayport, Endur, Allegro).Manage and monitor system performance and outages across client systems.Work with SQL for querying, investigating data integrity issues, and maintaining schemas/tables.Use PowerShell (strongly preferred) or Python for scripting automation and support tools.Collaborate with client-side IT, infrastructure, and development teams for issue resolution and continuous improvement.Participate in onboarding of APIs, FIX messaging, and market data feeds.Maintain and contribute to support documentation and change management workflows.Proficiency in SQL and relational databases (e.g., Oracle, SQL Server).Familiarity with Windows and Linux/Unix environments.Exposure to ETRM platforms like Trayport, Endur, Allegro, or similar systems.Understanding of trade lifecycle and financial markets (especially energy or commodities).Experience in a client-facing or consultancy-based role.Knowledge of ITIL practices and change/release management.Excellent communication, stakeholder engagement, and documentation skills.Exposure to IBM MQ, ION, ATEO, TT, or Deltix platforms.Understanding of regulatory environments, compliance, and risk frameworks.Exposure to FIX protocols and trading APIs.Willingness to occasionally support after-hours upgrades or incident escalations.Qualifications

Strong hands-on experience with PowerShell (must-have); Python is also beneficial.Proficiency in SQL and relational databases.Experience with ETRM systems and trading environments.Client-facing or consultancy experience.ITIL knowledge and change/release management.Interested candidates should send their CV to

veljko@virtuetech.io

or apply via this post.Location:

Central London (Hybrid – 3 days onsite per week)

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