Are you experienced in the insurance industry and looking for a new challenge? We''ve got an exciting opportunity for you to become part of the UK''s largest independent insurance broker, right here inCroydon. The role of theAccount Handleris to provide office-based support to their assigned Account Executive in the day to day running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties. Key Responsibilities: • Ensure the smooth running of assigned portfolio on a day to day basis • Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels • Be the first point of contact for day to day enquiries from clients, providers and other internal and external sources • Independently respond to queries from both clients and insurers in a pro-active manner, whilst keeping consultants informed as appropriate • Co-ordinate administration of schemes including invoicing, membership data, claims data, communication materials and other associated queries • Prepare template client reports as request by Account Executive • Resolve any identified discrepancies in provider documentation before sending to clients • Periodically attend client meetings with ..... full job details .....