Trust and Safety Analyst
Trust andamp; Safety Analyst II - £50,000 + Benefits | Fully Remote (UK, US, or Canada)Join a mission-driven, fully remote team helping protect and empower a global online community. We''re looking for a Trust andamp; Safety Analyst II to help keep our platform secure, fair, and compliant - supporting users, reviewing content, and investigating potential fraud or policy breaches. About the RoleAs a Trust andamp; Safety Analyst, you''ll work collaboratively across Operations, Legal, and Product teams to uphold the platform''s rules and ensure a safe and positive experience for all users. You''ll investigate suspicious activity, moderate content, handle privacy and account concerns, and maintain internal documentation and workflows. Key Responsibilities: Review and moderate user-generated content to ensure compliance with company guidelines. Investigate fraudulent activity, scams, chargebacks, and intellectual property complaints. Communicate directly with users regarding account or policy issues. Use data tools and dashboards to identify suspicious or high-risk activity. Collaborate with Legal and Payments teams to resolve escalations. Contribute to policy documentation, process improvements, and cross-functional updates. About You Bachelor''s degree or 3+ years of Trust andamp; Safety experience. Strong communication, judgement, and decision-making skills. Comfortable working with sensitive material and handling confidential data. Familiar with queue-based workflows and ..... full job details .....
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