IT Operations ManagerWe are seeking an experienced and proactive IT Operations Manager to join an IT team and provide leadership and direction to the Technical Support function.This is an exciting opportunity for a skilled IT professional to play a key role in managing and supporting the companies'' technical infrastructure, whilst working alongside the Infrastructure Manager.The successful candidate will help ensure the delivery of secure, reliable, and effective IT services across the business while supporting both internal and external customers.The role will also be responsible for maintaining robust cyber security measures, ensuring systems and processes align with industry best practice and organisational security standards. You will contribute to the strategic development of infrastructure services, driving innovation and identifying technology opportunities that deliver real business value.Location: Norwich City Centre (free on-site parking provided)Hours: Full-time 35 hours per week, Monday-FridaySalary: £50,000 PA DOEKey Responsibilities:Lead and support the Technical Support teamManage and maintain core IT infrastructure and servicesEnsure adherence to cyber security standards and best practicesOversee infrastructure change planning and implementationWork closely with third-party suppliers and service providersSupport the ongoing development and improvement of IT operationsProvide timely and effective technical support to usersCarry out out-of-hours maintenance ..... full job details .....