Technical Communications Administrator Technical Communications Administrator Our client is seeking a good Administrator who can provide assistance in all activities of the Technical Department. You will provide technical information and support to all internal and external areas of the business, ensure that all records are maintained and that information provided is up-to-date. You will also ensure that you attain the highest level of product knowledge for all company products in order to provide total customer satisfaction. The role will involve reviewing Product Information Sheets. Editing and maintaining such documents on respective database. Sourcing up dates/modifications and conducting any necessary tests to validate such changes. You will also control the distribution of such up-dates/modifications where necessary and review all manuals as well as validate, edit and check for accuracy, saving digital documents in a format for the Product Technical Web Site. You will also be responsible for creating and maintaining Product data Sheets and ensure Technical information received is forwarded onto the relevant Technical Specialists. Another part of the role will be to source, review, edit and configure Technical Documentation for the Product Technical Center Web Site and maintain and publish Technical Documentation on the PTC Web Site. You will also represent, manage and promote use of the help desk and monitor usage and encourage Technical team members to answer and ..... full job details .....