Our client, one of the largest independent freight forwarders in the midlands, offering worldwide transport services by air, road and sea are looking for a Road Freight Operator to be based at their offices in Redditch.

On Offer:

• An opportunity to join a highly regarded global logistics provider and form part of a vibrant and supportive team
• Monday – Friday, 8:30am – 5:30pm working pattern.
• Offering an attractive salary of c.£34K, dependent on skills and experience
• Modern Office in the centre of Redditch
• Contributory Pension

Main Purpose of the Role:

This position forms part of the existing Road Freight Operations Team.  It requires the jobholder to Coordinate the day to day UK & European road transport sections and all of the related administration.  To build relationships with the existing clients and always deliver a high standard of customer care.

Duties and Responsibilities of the Road Freight Operator:

• Manage the day to day bookings of European and UK road transport jobs
• Processing where appropriate both export and import customs clearance.
• Manage the warehouse and coordinate both goods in and goods out,
• Driving a forklift and loading and unloading vehicles.
• Managing the warehouse stock and reporting to customers.
• Raising job files and all appropriate paperwork
• Processing jobs through Fast Freight software system
• Extensive client liaison to include quotations, follow up, bookings and problem solving
• Extensive supplier liaison to include rate negotiations, bookings and problem solving
• Internal liaison with the Sales Team, assisting with quotations and service information
• Managing the jobs from start to finish in line with the client expectations and communicating effectively any service issues
• Maximising the gross profit by negotiating with the supplier base
• Proactively contacting the existing clients to maximise business potential
• Invoicing jobs on completion
• Populating internal analysis and key statistics
• To be involved in the operations and sales meetings, where current jobs, quotes, problems, entertaining and other relevant topics are discussed along with the previous week’s trading activity

To Be Considered:

• Must have European road freight forwarding or UK transport operations experience
• Warehouse experience.
• Forklift license (Training can be provided)
• Strong Customer Service or Sales experience in rate negotiations and delivering quotations
• Good communication skills
• Good organisational skills
• Good attention to detail
• Can work to deadlines and handle pressure

For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics Industry