Customer Service Advisor Location: Olney, BuckinghamshireSalary: £25,000-£30,000 per annum, depending on experienceHours: Monday to Friday, 09:00-17:30Job Type: Full-time, office-based The Role We''re looking for a confident Customer Service Advisor to join a busy team in Olney. This is a high-volume inbound customer service role, so previous experience handling a large number of calls is essential. You''ll need to be confident on the phone, quick-thinking and able to quickly understand what customers need and provide the right support or direct them to the correct department. You''ll Be: Handling high volumes of inbound customer calls Dealing with customer queries professionally and efficiently Customer-facing, meeting and greeeting vistors Quickly identifying and resolving customer needs Taking accurate messages and passing information to the right team Handling challenging customers calmly and confidently Working at pace while maintaining excellent customer service About You Essential: Previous high-volume customer service experience Excellent telephone and communication skills Confident, professional and clear on the phone Able to work under pressure and manage multiple calls Quick-thinking, organised and reliable Comfortable dealing with challenging customers Please note: Due to the location, candidates must live locally or have their own transport. There is no suitable public transport available, so access to a car is essential unless you live within a ..... full job details .....