Job Title: Operational People Manager Salary: 62,525 pa Location: London (hybrid working, 4 days across a fortnight in the office) Contract Type: Full Time, Fixed Term Contract, until 31st March 2027 Closing Date: 7th December 2025 Start date: 23rd February 2026Are you a passionate people leader?If you''re ready to make a real impact for the public good, the Financial Ombudsman Service has the perfect opportunity for you! We''re on the lookout for two Operational People Managers to join our dynamic team in London on fixed-term contracts to 31 March 2027. Come be a part of something meaningful!In this role, you''ll be at the centre of a large team of skilled casework Investigators, leading, inspiring, and guiding their growth and success. You''ll manage a group of up to 20 talented individuals, helping them thrive to their potential through coaching, meaningful feedback, and performance management. Your leadership will truly make a difference!Why This Role?At the Financial Ombudsman Service, we resolve thousands of financial disputes each year, bringing a fair and impartial answer to sensitive, challenging and sometimes life-changing issues. You''ll play a key part in this mission, ensuring your team delivers top-quality service with empathy, pace and precision.What''s in it for you? Competitive salaryGenerous pension contributionsLife Insurance, Private Medical Insurance, and Income ProtectionCritical illness coverOpportunities for professional development and growthA ..... full job details .....