Job Title: Service ManagerLocation: NorthamptonshireSalary: c 50,000 Basic, Company Car, Phone and Laptop, Company Pension Scheme, 23 Days Holiday, Death in Service Benefit, Training Provided.Job Description:An exciting opportunity has arisen to join a highly respected construction machinery business based in Northamptonshire.This is a company known for its strong reputation, premium product partnerships, and customer-first culture. With continued investment in people, technology, and service excellence, they are looking for an experienced and driven Service Manager to lead and develop their aftersales operation.As Service Manager, you will take ownership of the day-to-day running of the service department, overseeing engineers, support staff, customer relationships, and departmental performance.Responsibilities of the Role:Leading and managing workshop engineers, mobile service engineers, and office-based staffCoordinating workloads and prioritising repairs effectivelyDriving service department performance and utilisationBuilding strong customer relationships and developing new business opportunitiesMonitoring KPIs, financial performance, and departmental profitabilityManaging health and safety compliance and team developmentCollaborating closely with senior leadership and internal departmentsRequirements of the Role:Previous experience in a Service Manager, Workshop Manager, or Engineering Manager roleExcellent communication and customer service skillsCommercial awareness ..... full job details .....