Job Description
About the Opportunity
An established international technical and professional services organisation is looking for a driven Sales Executive to support business growth within its training and development division.
This is an excellent opportunity for a customer-focused sales professional who enjoys building long-term client relationships, identifying commercial opportunities, and helping organisations develop their people through professional training solutions.
Working within a collaborative team environment, you will engage with both new and existing customers, manage enquiries, generate quotations, and guide clients through the entire sales process.
Key Responsibilities
Customer Enquiries & Sales Support
- Manage inbound enquiries via telephone, email, and online channels.
- Understand customer requirements and recommend suitable training solutions.
- Prepare and issue quotations within agreed service levels.
- Proactively follow up on enquiries and quotations to maximise conversions.
- Secure purchase orders and support customers through to completion of the sales process.
Business Development
- Identify and qualify new opportunities through existing accounts, CRM data, networking, and market research.
- Conduct outbound business development activities, including prospecting and cold calling.
- Promote training and development services to prospective and existing clients.
- Identify upselling and cross-selling opportunities across the training portfolio.
- Attend networking events, conferences, and industry functions to generate leads and strengthen customer relationships.
Account Management & Customer Relationships
- Build and maintain strong relationships with customers and key stakeholders.
- Conduct customer meetings and site visits when required.
- Deliver an excellent customer experience throughout the sales journey.
- Gather customer feedback and identify opportunities for continuous improvement and additional business.
CRM & Reporting
- Maintain accurate records within CRM systems and databases.
- Utilise internal systems and market intelligence to support sales activities.
- Monitor performance against agreed KPIs and objectives.
- Produce sales reports and maintain relevant documentation.
Team Collaboration
- Work closely with technical specialists, marketing teams, and business development colleagues.
- Share market insights and customer feedback to support wider business objectives.
- Contribute to team initiatives and continuous improvement projects.
Essential Skills & Experience
- Excellent communication and interpersonal skills.
- Confidence engaging with customers via phone, email, and face-to-face meetings.
- Strong organisational and administrative abilities.
- Ability to manage multiple priorities and work effectively to deadlines.
- Comfortable using CRM platforms and business systems.
- Proactive, self-motivated, and customer-focused approach.
Desirable Experience
- Previous experience in sales, customer service, account management, or business support.
- Experience working with CRM systems.
- Experience selling training services, professional services, or technical solutions.
What''s on Offer?
Up to -36,000 depending on experience
Hybrid working arrangement.
Generous annual leave entitlement.
Pension scheme and life assurance.
Wellbeing and employee assistance programmes.
Career development and progression opportunities.
Inclusive, supportive, and collaborative working environment.
Location
East Kilbride (Hybrid Working)
Apply Now
If you''re a motivated sales professional who enjoys building relationships, developing new business opportunities, and delivering outstanding customer service, we''d love to hear from you.
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