Admin and eLearning Development Support Location: Belfast Position Type: 37.5 hours Monday to Friday (core hours 8am-6pm) Salary: £28,000 to £33,000 per annum Profile My client is seeking an organised and proactive Admin and eLearning Development Support Officer to join our team in Belfast. This role combines eLearning development support, NVQ centre coordination, and general administrative responsibilities to ensure the smooth delivery of digital learning programmes and exceptional customer service. Key Responsibilities Administration and Customer Support Manage incoming emails and respond to enquiries in a professional and timely manner. Provide advice and assistance to prospective and existing clients regarding training courses, bookings, and learning solutions. Support customer interactions via telephone, email, online platforms, and face-to-face communication. Maintain accurate and comprehensive learner, client, and course records across organisational systems. Ensure all information entered training and learning management systems is accurate and up to date. eLearning Development Support Support the design, development, implementation, and continuous improvement of eLearning programmes. Assist in creating engaging digital learning content aligned to customer needs and business objectives. Review and update online learning materials to reflect legislative changes, best practice, and business requirements. Support client meetings to gather requirements and ..... full job details .....