Lead Service Desk EngineerLondonUp to £50,000 per annumVIQU have partnered with a growing construction company who are seeking a Lead Service Desk Engineer to lead a team of support engineers and provide technical second- and third-line support.The role requires the candidate to work three four days a week in the office whilst occasionally travelling to customer sites when required.Duties of the Lead Service Desk Engineer: Provide second and third line IT support.Lead a team of two IT support engineers, ensuring tickets are being completed in a timely manner and KPI s/SLA s are adhered to.Independently manage IT projects.Utilise Microsoft Defender for security monitoring.Manage Windows Servers, Intune, O365, and Azure infrastructure.Deploy Azure environments.Configure and maintain equipment. Experience required for the Lead Service Desk Engineer: Experience within a managerial/lead IT support role, administering KPI s and SLA s.Experience across the Microsoft technology stack Defender, Intune, M365, Windows servers ect.Previous experience administering an Azure environment (Azure Virtual Desktop, Entra ID ect.). Knowledge of the ITIL framework.Desirable: Experience with Dynamics 365 Business Central, and security/CompTIA certifications. Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and ..... full job details .....