Customer Service Assistant / Sittingbourne / Hybrid
My client in the retail display space are currently seeking a Customer Service Assistant to join their team on a permanent basis. The main purpose for this role is to progress customers orders through the system and work with internal teams to ensure the project goes smoothly.
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Role & Responsibilities:

• Communicating with clients and providing excellent service
• Process sales orders and purchase orders
• General administration duties
• Creating packing lists and export documentation
• Updating customer databases
• Preparing reports on KPIs
• Attending customer meetings with internal and external stakeholders

• Experience working on export documentation
• Good knowledge of Microsoft Office applications especially Excel
• Experience on ERP systems/databases
• Great customer service skills
• Experience of communications with customers both on the phone and written

• Hybrid working following completion of training period
• On site gym
• 25 days holiday plus bank holidays
• Flexi time policy
• Team events
• Future progression opportunities