Job Title: Installations Maintenance TechnicianLocation: Winchester, HampshireSalary: Depending on Experience Job Type: Full-time, PermanentWe have an exciting opportunity for an experience AV Maintenance and Installations Technician to join our team in Hampshire.Our core team has worked together since 2001, bringing their combined experience to every aspect of AV Integration, across the UK and Europe and around the globe.Together we strive to provide professional design, installation and maintenance services to clients ranging from Cathedrals and blue-chip corporations to Government bodies and societies.Main day to day duties will include:Maintenance Engineering:To take the active role in all customer maintenance work. Carry out both preventive maintenance and unscheduled support visits in support to the Maintenance manager for all the WAVI clients as needed.To proactively provide email and telephone support calls for our maintenance clients referring more complex issues to the Lead engineerTo actively manage maintenance tickets within the ConnectWise ticketing platform.To provide out of hours and weekend support on an occasional basis if required.To take an active role in completing maintenance reports, keeping records and documentation trails up to date.To assist the installation team with build/install projects as required, helping to ensure continuity of engineering from installation to support and maintenance.Installation Team Support:To assist on occasion, the ..... full job details .....