Safe Spaces Survivor Advisor x 2 posts Salary: £24,956 per annum rising to £25,350 per annum on successful completion of probation Hours: 37.5 hours per week (09:00 - 17:00 Monday to Friday) Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years service per annum plus bank holidays Base: Hybrid working - mixture of home working and in an office in Plymouth, Swindon or Gloucester. Contract: Permanent About the Role The Safe Spaces Support Advisor will be the first point of contact for Survivors of Church related abuse accessing the Safe Spaces service, including operating the helpline, monitoring an email inbox and live chat. They will make first contact with all new referrals into the Safe Spaces service within 24 hours of receipt of referral and assist in operating group peer support for Survivors. Please review the role profile Key responsibilities: Support recent or non-recent survivors of church-based abuse who wish to access the Safe Spaces service. Maintain survivor engagement for adults using the Safe Spaces helpline, email and live chat as a single point of contact until such a time as they decide to make a referral. Ensure that the victim feels supported, listened to and believed Support with safety planning, monitor risk (including escalation to high risk and safeguarding concerns) in tandem with the Survivor Advocates and Team manager Explain potential options with survivors regarding statutory pathways and Diocesan pathways for justice ..... full job details .....