Job Title: Returns Assistant - Office Based Location: Biggleswade Hours: Monday to Friday, 8:00 AM - 5:30 PM Hourly Rate: £12.21 per hour Contract: Temp to perm About the Role: We are seeking a highly motivated and enthusiastic Returns Assistant to join our clients Returns team. This is an excellent opportunity for someone looking to contribute to the daily operations of our Returns department, based in the office. The ideal candidate will be comfortable working independently as well as within a small team and possess strong computer skills. Full training will be provided on our internal systems, but some familiarity with Word and Excel would be beneficial. Basic phone skills are also required as you will be liaising with suppliers and other branches.Key Responsibilities: Chasing supplier debits to ensure timely returns processing. Requesting and managing Branch/Customer RMAs (Return Merchandise Authorisations). Approving and processing Branch/Customer returns. Crediting Branch/Customer RMAs. Updating and maintaining supplier returns procedures. Managing outstanding RMAs and ensuring they are resolved promptly. General office duties, including assisting other office staff as needed. Handling emails and communications related to returns. Providing support on the returns shop floor when required.Ideal Candidate: Motivated, hard-working, and proactive with a positive, friendly attitude. Strong attention to detail and excellent organizational skills. Ability to work ..... full job details .....