Customer Support Coordinator
Job Title: MES Customer Support Coordinator Location: Worcester Royal Hospital Contract: 6 months initial contract Hours: 37.5 hours per week Pay Rate: 15 p/h PAYE Randstad Sourceright is recruiting on behalf of Siemens Healthineers for a MES Customer support Coordinator. You will support the technical administration functions of the service. This will involve communication with internal and external service stakeholders, providing support to colleagues and ensuring that assigned tasks and responsibilities are performed accurately and efficiently. An element of the position is to provide support to the management team. Key Responsibilities: Serve as the primary administrative contact for the Siemens workshop. Manage the end-to-end process for medical equipment, including the coordination of new equipment deployment, loans, returns, and repairs. Oversee the receipt, acceptance, ordering, and control of spare parts. Manage and maintain accurate stock levels (stock control). System Management and Inventory: Manage the stock system within the Enterprise Asset Management (EAM) system. Provide engineering support for stock audits, including updating stock levels within EAM. Assist with the full annual equipment inventory and associated internal and external audits. Complete all standard tasks and responsibilities expected of a MES Support Co-ordinator. Supplier and Technical Liaison: Liaise with external suppliers to arrange repairs and servicing for ..... full job details .....
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