IT Support Technician / 2nd Line 2nd Line Support Technician (Helpdesk Lead) Knaresborough / Remote working Up to £30,000 Your new role To provide 1st and 2nd line support, configuration, and maintenance across multiple IT Environments Responsibilities You will be a point of escalation for the first line helpdesk and acting as a bridge to escalate tickets to the 3rd line infrastructure tea click apply for full job ..... full job details .....