Estate Agency Training Manager

Spicerhaart beliefs: When you join Spicerhaart you become a valued part of the Spicerhaart family, which is the largest independent estate agent in the UK. We are passionate about developing our people and actively work towards a nurturing culture of continuous improvement to enable staff to reach their full potential. We operate in a high performance culture that prides itself on delivering excellent customer service inside and out. Our reputation depends on the service we provided to our internal and external customers.Main purpose of the role: The job holder is responsible for providing efficient, comprehensive training design and delivery to all colleagues within Spicerhaart in line with the company vision. Note that failure to train correct process and procedure can have a massive impact and risk to the business through sales.The job holder will also be responsible for the assessment of apprenticeships on the Spicerhaart Vocational Development Programme. Location: Essex Region Accountable to: Head of Training and Development EA Responsible for: Training of circa 250 Colleagues Salary: £30-£40k dependent on experience Car / Allowance: Included Activities / Main Duties: Responsible for the design, development and delivery of training programmes within Spicerhaart that facilitates and improves colleague performance in both sales and customer experience. Deliver Training Programmes for our Spicerhaart colleagues to meet with all aspects of procedural ..... full job details .....
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