Contract

Customer Service Representative

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Randstad Digital

Job Description

Role: Customer Service - Logistics / Supply Chain Environment
Type: Contract (12 Months with potential to go PERM)
Location: Chertsey, UK
Working Model: Hybrid (2 or 3 days per week in office)
Work Hours: 37.5 Hours per Week

What You''ll Do:

  • Investigate and Resolve: Find the root cause of delivery failures and coordinate solutions with warehouses and couriers (3PLs).
  • Manage Escalations: Take ownership of co...