Technical Manager (Customer Facing) Location: Shropham, Norfolk (on-site) Salary: Competitive, dependent on experience Permanent Full-TimeWe are representing a highly respected food manufacturing organisation recognised as the UK s leading producer of free-range and organic chickens and turkeys. With over 30 years of heritage, the business has built an exceptional reputation for quality, animal welfare and sustainable farming, supplying both major retailers and top restaurant groups.Passionate about doing the right thing, the company is now seeking an experienced Customer-Facing Technical Manager to play a pivotal role within its BRCGS and Red Tractor accredited poultry processing operation in Norfolk.The RoleWorking in close partnership with a Production-Facing Technical Manager, this role has primary responsibility for customer standards, external technical relationships and compliance activity. You will ensure customer requirements are clearly translated into robust site controls and continuous improvement actions.This is a highly visible role, acting as the key technical interface between customers, auditors and the site, requiring strong technical credibility, commercial awareness and the ability to influence cross-functional teams.Key ResponsibilitiesCustomer and Stakeholder Management Act as the primary technical contact for key retail and foodservice customersLead customer technical meetings, site visits and factory toursBuild strong, credible relationships with ..... full job details .....