Has anyone ever told you that you''re outstanding at what you do? Are you an organised people-person who can lead from the front? We''re looking for a proactive Shift Manager to join our team in Wellingborough, working with internationally recognised, market-leading brands. In this role, you''ll develop your leadership skills, build confidence, and drive success in a fast-paced environment. If you have experience as a shift manager, shift supervisor, or in a similar operational leadership role, we would like to hear from you About the Role As a Shift Manager, you''ll oversee depot operations during your shift, managing staff, processes, and resources to ensure efficiency, quality, and cost-effectiveness. Your leadership will help maintain high service standards for our customers. Key Responsibilities Process and Cost and Resource Management Oversee all critical shift processes, ensuring compliance with SLAs and SOPs. Support shift supervisors in managing resources, workflows, and stakeholder coordination, allocating shift resources efficiently to balance cost control with service quality. Leadership and Staff Management Communicate effectively with teams, providing clear updates on performance and objectives. Monitor attendance, conduct, and performance, offering coaching and development, and ensure staff receive proper training. Deputise for the Operations Manager when needed. Customer Focus Maintain strong relationships with internal and external stakeholders, ..... full job details .....