Job Title: Relationship Support OfficerLocation: Birmingham (Fully Office-Based)Salary: Up to £35,000 per annumJob Type: Full-Time, PermanentStart Date: ASAP About the Role We are currently seeking a Relationship Support Officer to join our Branch Banking team in Birmingham. This is a fully office-based role offering a competitive salary of up to £35,000, ideal for a detail-oriented and client-focused professional with a background in banking. As a Relationship Support Officer, you''ll play a vital role in supporting Relationship and Branch Managers with the day-to-day management of client relationships. You''ll gain hands-on experience working with a defined portfolio of clients and contribute to the smooth running of credit processes, documentation, and client servicing. This is a fantastic opportunity for someone looking to develop a career in banking and financial services, particularly in corporate, commercial, or SME banking environments. Key Responsibilities Assist in preparing credit proposals by analysing balance sheets, income statements, and cash flows Support the Relationship Manager in servicing existing client relationships Monitor and maintain the validity of customer accounts and associated documentation Follow up on upcoming payments and ensure timely collection of required documentation Provide accurate and timely responses to client queries via email and phone Coordinate internally with operations, credit, and other departments to meet client needs ..... full job details .....