Helpdesk Coordinator Up to £34,000 Permanent A fantastic opportunity has arisen for an organised, confident and personable Helpdesk Coordinator to join a leading company based in Tadworth. We''re looking for someone who enjoys keeping things running smoothly, providing excellent customer service and coordinating engineers effectively. You''ll be a key point of contact for customers and clients while managing the day-to-day administration that keeps the helpdesk operating efficiently. If you''re someone who can communicate confidently at all levels, enjoys being part of a busy team and appreciates a bit of office banter along the way, this could be the role for you! The Role As Helpdesk Coordinator, your responsibilities will include: Coordinating and managing engineers'' daily schedules, covering both reactive and preventative maintenance Acting as the first point of contact for customers and clients, handling telephone calls, emails and general queries Managing engineers'' diaries and allocating jobs efficiently Completing general administration, including reviewing reports, filing and ordering parts through the internal system Uploading and allocating documents to online systems, ensuring records are accurate and kept up to date Preparing paperwork and documentation for site audits Assisting with expense forms and managing holiday and sickness records Coordinating vehicle issues and arranging servicing and maintenance bookings Liaising with engineers, customers and ..... full job details .....