Customs Coordinator - Imports Salary: Up to 30,000 Location: Basildon, Essex - Full-time Hybrid working: 2 days from home after probationWe''re looking for an experienced EU Road Freight and Customs Coordinator (Imports) to join our growing Basildon team. This is an exciting opportunity for someone with a solid background in freight forwarding who thrives on managing customs processes and ensuring smooth cross-border movements. If you''re detail-driven, customer-focused, and enjoy working in a fast-paced logistics environment, we''d love to hear from you.What You''ll Be DoingManaging the end-to-end process for EU road freight import shipmentsTaking ownership of customs entries and clearances, ensuring full HMRC compliancePreparing and checking all import documentation, including commodity codes, tariffs, and EORI detailsLiaising daily with hauliers, carriers, and customs authorities to ensure efficient movement of goodsProviding accurate quotes, bookings, and shipment tracking updatesMonitoring shipments through to POD, keeping clients informed at every stageProactively resolving customs or transport issues to minimise delaysDelivering exceptional customer service and building strong client relationshipsWhat We''re Looking ForEssential: Proven experience in EU road freight forwarding, ideally import-focusedEssential: Strong working knowledge of UK import customs procedures and documentationExperience using customs clearance systems (e.g. CDS, Destin8, or similar)Up-to-date ..... full job details .....