Credit Control Manager
Job Role: Credit Control Manager Contract: Full time, initially office based Location: Witham (with travel to other UK sites) The Role We re looking for an experienced Credit Control Manager to lead and continuously improve credit management and collections processes within a fast-paced, high-volume environment. This role is responsible for protecting cash flow, minimising financial risk, and maintaining strong customer relationships, while driving automation, process improvement, and best practice across the credit control function. You ll manage a small team across multiple locations and work closely with internal stakeholders to balance commercial objectives with effective credit risk management. Key Responsibilities: Credit Risk and Policy Management Develop, implement, and maintain robust credit control policies aligned with business risk appetite Conduct credit assessments and set appropriate credit limits in line with agreed trade terms Partner with Sales, Operations, and Customer Service to support commercial decision-making while managing risk Debt Collection and Receivables Oversee the timely collection of receivables across a large customer base Lead, manage, and support a team of credit controllers, ensuring accurate reconciliations and proactive collections Resolve customer disputes and billing queries in collaboration with Finance and Operations Drive improvements in debtor days (DSO) and overall cash flow performance Reporting and Analysis Produce and ..... full job details .....
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