Job Title: CRM ExecutiveLocation: London (Hybrid)Salary: 30,000- 35,000About the Role: We''re working with an exciting fashion brand looking for a passionate CRM Executive to join their growing team. This role is perfect for someone who thrives in a fast-paced environment, has a sharp eye for detail, and is excited by the opportunity to make a real impact across both online and in-store customer journeys.You''ll be responsible for the end-to-end delivery of email and SMS campaigns across the European region - ensuring accuracy, relevance, and performance in everything you do. Working closely with cross-functional teams, you''ll play a key role in building customer loyalty, driving retention, and maximising ROI through personalised communications.Key Responsibilities:Coordinate and deliver CRM campaigns across email and SMS (BAU and ad hoc), including newsletters, lifecycle comms, and behavioural triggersMaintain 100% accuracy across all campaign variants through thorough QA, testing, and management of translation timelinesSupport the Email and CRM Specialist in rolling out a personalised communication strategy across regionsUtilise analytics and customer insights to optimise customer journeys and deliver tailored contentBrief in campaign assets and manage execution from concept to deploymentCollaborate with internal teams (Marketing, Ecom, Merchandising, PR, Retail) to ensure consistency and alignmentManage campaign-level reporting to deliver actionable insights and support ..... full job details .....