Guest Service Assistant / Receptionist

Luxury Hotel and Spa

North YorkshireJoin the front-of-house team at an exceptional luxury hotel set on a vast private estate, where landscaped gardens stretch as far as the eye can see and the welcome is as warm as the Yorkshire sun (most days!).Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you.This is a place where guests arrive to relax, recharge, and experience world-class facilities

from an indulgent spa with rooftop gardens to award-winning restaurants and beautifully designed bedrooms.Benefits:Service charge on top of a competitive salaryCompany sick payStaff discountsUp to 30 days annual leave, increasing with length of serviceCareer progression within an award-winning kitchenAs a Guest Service Assistant, youll be the first person guests meet when they arrive and the last to wish them farewell.Youll handle check-ins and check-outs with efficiency and charm, assist with reservations and guest enquiries, and coordinate with all departments to make sure every stay runs seamlessly.Your role is all about creating moments of genuine connection and making guests feel truly at home in this extraordinary setting.As Guest Service Assistant / Receptionist you will:Provide an exceptional guest experienceWelcome guests in a professional, friendly manner to ensure guests immediately feel at homeMaintain cleanliness and order on the drivewayLoad and unload luggage into guests cars or taxisHandle all personal items with care so that no damage occursMaintain accurate records of the movement of luggage in and out of the hotelExceed guests'' expectations by providing discreet and personalised serviceThis is a fantastic role which can offer a dedicated team member the opportunity for further career development.Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you''ll hear from us within 48 hours, thank you.

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