IT Support Technician - Derby - up to £35,000 An exciting opportunity has arisen for a motivated IT Support Technician to join a growing and forward-thinking organisation in Derby. Working within a busy and dynamic environment, you''ll play a key role in supporting the company''s technology infrastructure and assisting colleagues with day-to-day IT issues. This is a hands-on position where you''ll be actively involved across the business rather than spending all your time at a desk. The ideal candidate will be enthusiastic about technology, eager to learn, and committed to delivering excellent support.Benefits20 days annual leave, plus an additional two-week Christmas shutdownCritical illness coverLife insurance and death-in-service benefitEnhanced paternity leave with up to 10 weeks on full payEnhanced maternity leave with up to 30 weeks on full payPension contributions matched up to 5%Private medical and dental coverReduced-rate gym membershipKey ResponsibilitiesProvide first-line technical support and resolve user issues efficientlyDiagnose and troubleshoot hardware, software, networking, and business system problemsPrepare, configure, and recover equipment for new starters and departing employeesEnsure meeting room technology and audiovisual equipment are fully operationalSupport IT improvement initiatives, upgrades, and deployment projectsMaintain accurate IT documentation, records, and asset inventoriesSkills and Experience RequiredExcellent communication and ..... full job details .....