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Permanent

Service Desk Operator

Winnersh
money-bag Negotiable
225170253
Posted 2 days ago

  • To communicate via telephone and email being both polite and helpful.
  • To effectively chase updates from suppliers and customers.
  • To manage and ensure completion of jobs within the given SLA.
  • To manage scheduled tasks and book in with the relevant suppliers and customers.
  • To run reports from the system when necessary.
  • Utilise the integrated software application and any other systems/applications deemed necessary to carry out the requirements of the job
  • Other ad-hoc duties, as required by your line manager.

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