Customer Service Advisor
Full Time
Temp to perm
-26,000
Immediate start!
Office based in Kilmarnock

We are recruiting for a well known company in Kilmarnock who are looking to add to their vibrant customer service department! This is a very successful team who work in a family-feel environment.

What will you be doing?
* Managing a customer service inbox and responding to emails
* Taking inbound calls from customers with queries
* Helping customers to process orders online
* Chasing up deliveries and processing refunds
* Liaising with 3rd parties to resolve issues

Shifts: 7am-4pm, 10am-7pm, with 1 weekend every 3 (8am-5pm)
Peak periods: Extended hours until 10pm

What do you need?
* Ability to work in a fast paced environment
* Showing empathy and understanding
* Excellent communication verbal and written
* Strong IT skills and able to use multiple systems
* Problem solving and able to prioritise work load

If this sounds like the role for you, apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age