Help Desk Administrator Twickenham - Ongoing Temporary (Immediate Start/Weekend Nights) Location: Twickenham Hourly Pay Rate: £23.00p/h Via Umbrella Hours of Work: Saturday and Sunday 7pm - 7pm (Night Shifts) A World Leading Service provider who operates on an international scale is looking for a Help Desk Administrator based in Twickenham area working for a busy hospital environment. This role is for covering long term sickness and are looking for candidates that want Weekend Work. They must have experience in working on the helpdesk before using CAFM experience and dealt with planning reactive. Key responsibilities: Handling telephone and email queries from clients and engineers on outstanding and ongoing work orders. Raising jobs and closing jobs on the CAFM system Categorising and resourcing the correct engineer based on skills and proximity to work location. Contacting other branch members with regard to queries on purchase orders, thresholds and call-out responses. Recording reactive maintenance calls onto a computerised system. Working on the internal system and clients throughout the day. Cover Holiday/Sickness for colleagues Assist other team members when required. Ensure accurate and timely allocation of work requests from clients to meet service level agreements. Processing invoices and raising purchase orders. Working to tight deadlines and targets provided my management in accordance with contract requirements. Any other duties requested by the Helpdesk ..... full job details .....