Do you love talking to people? Do you thrive in a fast-paced environment and enjoy working within a close-knit team? Our client is a well-established, stable, and growing family-owned business. They are looking to add a proactive Account Manager to their team someone who thrives on taking on responsibility and loves overseeing clients who are often time-poor. As the Account Manager, you will find that no two days are the same. You will be the trusted internal point of contact for key accounts, ensuring every enquiry, order, and request is handled with speed, accuracy, and a commercial mindset. If you are genuinely comfortable picking up the phone to proactively help a client get exactly what they need, this is the perfect opportunity for you. As the Account Manager, you will be responsible for: Client Relationship Management: Act as the dedicated internal manager for key customers, monitoring account activity, anticipating needs, and ensuring service excellence. Order and Enquiry Handling: Manage incoming sales enquiries, quotations, and web-generated orders via phone and email. Inbox Management: Oversee the shared sales inbox, ensuring all customer requests are actioned promptly. Commercial Administration: Complete sales administration, process goods returns and arrange literature or sample requests. Supplier Coordination: Obtain supplier quotations for bespoke or special-order products and arrange B2B purchase orders when required. Cross-Functional Collaboration: Liaise ..... full job details .....