Working as part of the Credit team for a business services business in and around the Harrogate area you will be working for an organisation who really value their employees and have created a fantastic work environment as a result.As Credit Controller you will ensure that all customer debt is collected by its due date and in line with set company procedures.You will be required to communicate to all customers and internal contacts to enable them to resolve any issues that may arise.Duties will include:Building and maintaining positive customer relationships via telephone and e-mail.Handling both internal and external customer queries / enquires quickly and professionally.Setting up new customer accounts and making sure all correct and relevant information has been provided.Credit checking customer accounts and advising appropriate credit limits.Ensuring the timely collection of monies in line with payment terms.Chasing overdue debt and placing accounts on hold if necessary.Chairing daily credit control calls.Negotiating payment plans with problematic customers.Manually inputting and raising warranty / miscellaneous invoices to customers.Daily posting of customer payments received into the company bank accounts.Making sure customers receive statements of account twice monthly.Completing all sales ledger month end procedures in a timely and accurate manner.Liaising with other divisions within the Group structure both in the UK and Internationally.Assisting in the prep of ..... full job details .....