NEW CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - BREAK/FIX) ASAP START, Field-Based - Manchester and Surrounding Areas (Postcodes: M, BB, BL, L, CH, CW)To apply, email: (see below) THE OPPORTUNITYWe''re looking for experienced Level 2 Field Service Technicians to support an ongoing field-based break/fix contract delivering hardware repair services across multiple customer sites.This role focuses on scheduled field visits rather than deskside support and is ideal for technicians with strong hands-on experience repairing HP and Lenovo laptops and desktops in varied customer environments.THE ROLECarry out scheduled site visits to customer locations across Manchester and surrounding postcodesProvide field-based break/fix hardware repair on HP and Lenovo laptops and desktop devicesPerform full device diagnostics, strip-downs, component replacement, and rebuildsManage service tickets via a mobile application, including parts collection, onsite repair, and next-day parts returnDeliver professional, efficient onsite technical support to end usersLiaise with remote support teams for escalation and troubleshooting where requiredEnsure all work is accurately logged, documented, and closed within agreed SLAsAverage workload of 4-5 tickets per dayTECHNICAL SKILLS/REQUIREMENTSProven experience in Level 2 field engineering or hardware repair rolesStrong hands-on knowledge of HP and/or Lenovo hardwareConfident diagnosing and repairing laptops, desktops, and peripheralsExcellent ..... full job details .....